frequently asked questions
Do you sell wholesale to cool little brick and mortar shops?
An item I want is listed as “SOLD.” Can you make another one like it?
Should I let my baby or dog chew on the stuffed monsters?
How do you determine the price of your items?
Can I take images, etc. off this site and use them for my own personal gain?
I live in the Los Angeles area, can I come visit your studio?
Where did you get the name kokoleo?
Email me at kbvanhorn@yahoo.com
To purchase an item simply click on the “Add to Cart” button next to the item. Select your location to calculate shipping and/or tax. Click “Continue Shopping” and your information will be saved in the cart, or click “Go to Payments” to check out. After entering your shipping information you may select which payment type you prefer.
The fastest way to purchase an item is through PayPal, a secure way to make payments online. If you do not have an account with Paypal you may still pay with a credit card via their service. It’s easy, secure and convenient.
I also accept money orders or well-concealed cash. If you would like to purchase an item through one of these methods please email me and I will send you my address. I will label the item “ON HOLD” for 10 days and email you upon receipt of the payment.
California residents must add 8.25% sales tax (calculated for you at checkout).. Sorry, but I gotta pay the Man.
All items are ones-of-a-kind and therefore are available on a first click, first get basis. If you happen to purchase an item that I haven’t been able to update as “SOLD” or “ON HOLD” I will promptly refund your money with my apologies.
All items are shipped Priority Mail or Global Priority within 48 hours of receipt of payment.
Shipping prices are as follows:
United States: $4.00 for the first item, $.50 for each additional item.
Canada: $7.00 for the first item, $.50 for each additional item.
International: $9.00 for the first item, $.50 for each additional item.
Yes! Unless I am currently swamped with commissions. Would you like to turn your dad's old sportcoat into a laptop bag? Take your mom's funky sundress and make one for your little girl? Email with your ideas and I'll see what I can do for you.
Do you sell wholesale to cool little brick and mortar shops?
Sure! If you are a shop owner and would like to see my wholesale line sheet, simply send an email and let me know what items interest you. Please include your valid reseller license number and a little about your shop. Sorry, no drop shipping.
An item I want is listed as “SOLD.” Can you make another one like it?I generally work with remnants and vintage or discontinued material, so all items are limited editions. I might, however, be able to make something similar if you really really want me to, just email me with your request.
Baby clothes are machine washable, cold, gentle cycle. For vinyl bibs and purses simply wipe clean or hand wash, hang to dry. For best results, hand wash items with delicate details (flowers, felt appliques, beads or lots of hand stitching) in cool water and hang to dry.
Kokoleo pillows and banners should be spot-cleaned with a mild soap and water mixture. When necessary, they may be machine washed separately on the delicate cycle in cold water with mild detergent. Tumble dry low checking periodically.
Should I let my baby or dog chew on the stuffed monsters?
No. While kokoleo stuffed playthings have securely attached button or plastic eyes, they are not reccomended for children under 2. Also, it is a good idea to keep them away from playful dogs because some dogs think monsters are delicious.
I strive to give accurate descriptions and measurements for all my items. I also want my customers to be happy and proud to own a “kokoleo” original. If the item didn’t fit or if you are unsatisfied for any reason please email me immediately. Items may be returned within 10 days for a refund or exchange minus shipping charges.
How do you determine the price of your items?
When determining the price I usually factor in the time it took to make the item plus the cost of fabric, notions, etc. A baby dress may take two hours and a yard of fabric to make. Some of the purses and clothes for grownups took hours and hours of time to put together. Add the cost of ribbons, ric-rac, buttons and thread, divide by the square root of zero, multipy by e=mc squared, factor in how much my hands hurt once the item was finished and there’s the price.
Can I take images, etc. off this site and use them for my own personal gain?
No. All images, designs, and written work found on this web site are the property of kokoleo. Using them without permission is prohibited. Make yer own dang stuff.
I live in the Los Angeles area, can I come visit your studio?
Sure, but please email me first and let me clean up.
Where did you get the name kokoleo?
I combined the names of my two pets - my beloved dog Koko and her partner-in-crime cat Leo to form “kokoleo.” Sadly, Koko passed away in May of 2004. Hopefully my label, kokoleo, will allow her playful, goofy spirit to live on. She was truly a one-of-a-kind.
